Button is Hiring a
User Researcher
Location: Canada (Preference to Victoria, BC)
Type: Contract
Min. Experience: Mid Level
About Button
Since 2018, Button has been building reliable technology for government with the goal of creating a more sustainable future through digital transformation. Our agile, multi-disciplinary team works on truly impactful technology projects – from emissions reporting for climate action to contact tracing for managing a global pandemic. We create secure, easy-to-use systems that maximize citizen impact. We are passionate about creating stronger communities through technology, and have our sights set on expanding across Canada in 2021 and beyond.
Your Mandate
We’re looking for a User Researcher to join a network of experts who are passionate about social good and want the opportunity to have impact in their work. As we’re awarded projects, you will have an opportunity to join an agile team to facilitate discovery, information gathering, data analysis, and the generation of insights. This role is crucial, especially due to the nature of our work, to capture qualitative and quantitative information and translate it into business value.
Your Responsibilities
You will be an integral part of ensuring that our team conducts in-depth requirements gathering and produces evidence-based technical solutions.
1. Manage and conduct user research for a variety of technology projects to build impactful products for our clients.
2. Construct hypotheses and identify best user research methods to conduct requirements gathering.
3. Analyze and present insights to enhance the team’s understanding of our users.
4. Work with developers to translate user research into requirements that feed into prototype development.
5. Lead clients, users, and other stakeholders through the discovery process.
6. Work closely with agile teams to identify user research topics.
Your Background
· Experience presenting findings to team members, clients, and/or senior leaders
· Experience working on teams with technical and scientific expertise
· Experience with usability testing would be a bonus!
· Desire to create impact through digital transformation
· Strategic thinker who takes initiative and can form hypotheses
· Passion for evidence-based decision making
· Comfort in using qualitative and quantitative data to generate insights
· Passion for facilitation and creative research techniques
· Empathy and strong communication skills
Due to COVID-19, Button has gone fully remote. As such, we’re welcoming applications from across Canada.
Button is committed to creating an accessible and inclusive work environment. We are an Equal Opportunity employer and welcome everyone to our team. We hire talent regardless of “race, colour, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offence unrelated to their employment”. Button encourages applications from all qualified candidates. Any information received that relates to an accommodation will be addressed in a confidential manner.